Customer Service Work at home Job for My Baby Shower Favors, LLC
Must live near Marlton, NJ
My Baby Shower Favors, LLC is one of the top baby shower websites on the internet. We are now seeking a customer service / order manager near our Marlton, NJ location. Excellent opportunity in a fast growing company. Overview: This position is ideal for someone looking for a challenging and rewarding career with a high level of responsibility. All qualified candidates are encouraged to apply. A great opportunity for growth for a highly motivated and ambitious career-minded individual who is willing to work hard. Major responsibilities and requirements: · Good communication skills to manage relations with customers and supply chain · Creative problem solving to manage and resolve customer and supplier issues · Ability to multi-task effectively with frequent interruptions. · Strong computer literacy and familiarity with MS Word, Excel, Internet Explorer, HTML, and general computer skills. Dreamweaver and FTP knowledge a plus. · Use Excel database to keep track of critical data and manage order flow. · Initiate wholesale and drop ship orders with suppliers. · Must be detail oriented and organized · Must be able to write original articles at least 300 words in length · Be self-motivated and take pride in work. · Valid driver’s license in good standing. · Support management with any additional tasks that may be assigned. Compensation: TBD. This will most likely be a salaried position and not hourly. Compensation will depend on experience and ability.
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Download and fill out the following job application. NOTE: Completed application must be submitted for consideration for this position. Job Application Pre-interview Questionnaire (optional) The job application requires Adobe Acrobat reader. Click here to download. Send application, resume, questionnaire, and cover letter to: My Baby Shower Favors, LLC c/o Customer Service Jobs 230 N Maple Ave, Suite 136 Marlton, NJ 08053
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Email Chat and Online Customer Support Service
Today’s customers want to interact with companies in a way that is convenient for them. Whether that interaction is through email, chat, text, telephone, or social media, Alpine Access’ Online Customer Support Professionals are responsible for providing assistance through all online communication channels.
Our online customer service representatives work from home where they are solely focused on reading and responding to customer inquiries. As an Email and Chat Support employee, you’ll be responsible for providing technical support through a virtual client interface as well as responding quickly and accurately to incoming customer emails. Excellent written and verbal communication skills are essential! We are looking for fast and accurate typists who can deliver polite, superior customer service and create loyal advocates.
Our online customer service representatives provide support for a variety of topics which could include password resets, new purchase set-up, hardware and software support, and installation and application issue resolution. Our online technical support professionals receive many emails and chats throughout their day, so they must be able to manage several customers per shift.
Alpine Access is the leading virtual contact center company and we make it easy to have a work from home job. Working from home is not for everyone. It requires self-discipline and the ability to work independently. We provide the training for you to be a successful online customer service professional while working at home with the flexibility to enjoy a healthy work/life balance. You provide a quiet home office, computer, headsets, internet connection and a dedicated phone line. All of our work at home agents are employees of Alpine Access, not contractors. We treat our teams like family. Learn more about the Alpine Access family by applying for an online support job today.