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Are you the kind of person that is known for or enjoys helping other people?  Would you like to get paid to do so?  If so, Pleio is a company that you will want to a closer look at because they have work-at-home jobs for friendly people to assist their clients as a Good Starter.

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This post will explain exactly what a Good Starter does, why they are needed, and how you can become one too.

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Who is Pleio?

For those who may not be familiar with Pleio, here is a little bit of background information about the company and what kind of services they provide.

Pleio, Inc. Good Start Program is a virtual call center that has a community of customer service professionals who support each other in their community.  They are also the leader in patient engagement and medication adherence.  Pleio has been set up to build relationships with patients using 100% scripted dialog, non-clinical conversations, and digital outreach.  Their multi-level approach to engagement increases patient adherence, instills key factors, and delivers insights into the patient’s medication.
What is a Good Starter?
A Good Starter is a person that works from his or her home office placing calls to patients to help them get on a good routine of taking their medications by providing them with resources and reminders.  Did you know that most patients stop taking their medications or prescriptions within just 100 days of taking them?  It may seem hard to believe but it is true and that is why Good Starters are needed because they can help to close the gap between patients, doctors, and pharmacies.  Patients will feel more at ease and informed about their medications and therefore be willing to continue taking them without any apprehension.
All of the calls that a Good Starter makes from their home office are outbound.  A Good Starter provides a complimentary service on behalf of the pharmacies.  Now that we’ve covered what a Good Starter does, here are some things that a Good Starter does not do.
  • A Good Starter is not a reminder service even though the scripted delivery they give patients does include the best time to take their medicine.
  • A Good Starter does not give medical advice.  Although a Good Starter will inform and educate the patient about their medicine, they will always refer the patient back to their doctors or pharmacy if they need further assistance or consultation.
  •   There is absolutely no selling involved in the Good Start Program.
  • Good Starters  ARE NOT a licensed or registered doctor (MD or DO), nurse (NP, RN, or LPN), pharmacist (RPh), or Pharmacy Technician.

Pleio is currently looking to fill our ‘pool’ of candidates for our Good Start program.  Here are some of their basic requirements in order for you to qualify to work from home as a Good Starter.

Good Starter Eligibility Requirements

  • You must be at least 18 years of age.
  • Be must be a US citizen.
  • You physically live in the United States (You DO NOT reside in North Dakota, Ohio, Washington, or Wyoming).
  • Your home office meets our Technical Requirements. (See our website for requirements).
  • Customer service experience.
  • Good reading skills.
  • Computer savvy.
  • Have a desire to help others.
  • Professionalism.

Pleio prefers that their applicants have prior experience working in a call center, scripted work, or from home but for those who have no prior work experience, you will still have a chance of getting the job because they have a training program in place for everyone.

Why does Pleio require a background check for their Good Starters?

The reason that Pleio requires a background check is (because their mentors handle patient information) but the cost of the background check comes out of your first paycheck so you will not have to pay for it upfront.

How much can a Good Starter earn?

It really depends on you and your job performance as well as how much time you devote to your job.  Pleio pays their callers on a successful call basis meaning that the patient agrees to a callback.  On average, Good Starters can make between $14 to $18 per hour.  Payment is made by direct deposit on the 15th and 21st of the month for the previous month’s work.

Before you apply?

You will also be required to take an assessment test and mock interview before you can start working from home as a Good Starter.  You will have 2 attempts to pass the test with a score of at least 90%.  There are some simple tips to help you do well on your Mock interview that you can check out here.

If you are someone you know is interested in working from home as a Good Starter for Pleio, please go to their official website here and apply online.  You can find higher-paying work-at-home jobs, by going to this page at


David · February 16, 2016 at 5:46 pm

Does Pleio accept people who may have a ‘blemish’ in their background?

Thelma · March 16, 2017 at 4:12 pm

Can I work as a Good Starter if I am not computer savvy?

    Tania · August 24, 2017 at 1:38 am

    During my phone interview yest I was asked if I am technically savvy. That was the correct response

Tania · August 24, 2017 at 1:37 am

I am really confused- I passed the two required assessments and had a phone interview during which I was told I have the job and would be receiving an email with further instructions for starting certification this Saturday. I have not received that email and can not find any of the companies contact info. Can anyone help?

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